Shipping & Returns
Frequently asked questions
All of our web orders are now fulfilled directly from our Quebec factory. It takes 2-4 days to fulfill your order after receiving.
All defective or leaking products received must be declared as fast as possible after receiving the products. Contact us through our contact form. We will reply in 24-48h on business days.
Unfortunately, do to high shipping cost and augmented damage risk in transport, we do not ship to these remote regions: Yukon, Northwest Territories and Nunavut.
Some product might not be available for Quebec region because of OQLF's laws. We are continuously working on adjusting our labels to respect these laws. There will be a mention in the description section about availability.